Nishant Singh
About Nishant Singh
Nishant Singh is a Team Lead at Xceedance and has worked as a Claims Adjuster at Torus Business Solutions Pvt Ltd since 2011. He has over 5 years of experience in insurance operations and project management, and he values empathy and harmony in the workplace.
Work at Xceedance
Nishant Singh has been serving as a Team Lead at Xceedance since 2016. In this role, he oversees various projects and initiatives within the organization, leveraging his extensive experience in the insurance sector. His responsibilities include managing teams, supporting technology implementations, and ensuring effective project management. Nishant's leadership contributes to the optimization of processes and enhances operational efficiency in the company.
Experience at Torus Business Solutions
Nishant Singh has worked at Torus Business Solutions Pvt Ltd as a Claims Adjuster since 2011. With over 13 years of experience in this position, he has developed a deep understanding of claims handling and insurance operations. His role involves assessing claims, managing customer interactions, and ensuring compliance with industry standards. This experience has further solidified his expertise in the general insurance domain.
Previous Role at IBM
Before joining Torus Business Solutions, Nishant Singh worked at IBM as a Customer Care Executive in the Claims department from 2010 to 2011. In this role, he focused on assisting customers with their claims inquiries and providing support throughout the claims process. This position allowed him to gain valuable insights into customer service and claims management within a large corporate environment.
Education and Expertise
Nishant Singh studied at Chhatrapati Shahu Ji Maharaj University, where he earned a Bachelor's degree in Economics and English from 2005 to 2008. His educational background has equipped him with analytical skills and a strong foundation in economic principles, which he applies in his professional roles. He possesses over 5 years of experience in insurance operations, process improvement, and claims handling, contributing to his expertise in the field.
Professional Skills and Values
Nishant Singh demonstrates a strong ability to learn quickly and shows perseverance in his professional endeavors. He believes in the importance of empathy and harmony in the workplace, which informs his leadership style and interactions with colleagues. His experience in business process outsourcing (BPO) and analytics initiatives highlights his commitment to optimizing critical functional areas within the insurance industry.