Parminder Singh
About Parminder Singh
Parminder Singh is a Business Analyst with experience in client operations and account reconciliation. He currently works at Xceedance and has previously held positions at IDBI Federal Life Insurance and Delhivery.
Work at Xceedance
Currently, Parminder Singh serves as a Business Analyst at Xceedance, a position he has held since 2020. In this role, he focuses on understanding and resolving client queries to improve client satisfaction. He is responsible for issuing policies and invoices on behalf of clients and provides support to the underwriting team, particularly in policy issuance and claim management. His work contributes to the overall efficiency and transparency of operations within the organization.
Previous Experience at IDBI Federal Life Insurance
Parminder Singh completed a one-month internship at IDBI Federal Life Insurance in 2018, located in the New Delhi area, India. During this internship, he gained practical experience in the insurance sector, which helped him develop foundational skills relevant to his future roles.
Experience at Delhivery
From 2019 to 2020, Parminder Singh worked as a Client Experience - Operation Executive at Delhivery in Gurgaon, Haryana. His responsibilities included sharing daily working reports with the internal team to ensure transparency and efficiency. This role allowed him to enhance his operational skills and client interaction capabilities.
Education and Expertise
Parminder Singh studied at IMM FOSTIIMA Business School, where he pursued a Post Graduate Diploma in Management (PGDM) with a focus on Marketing, Finance, and Logistics from 2017 to 2019. This educational background equipped him with essential knowledge and skills applicable to his career in business analysis and client management.
Key Responsibilities
In his current role as a Business Analyst, Parminder Singh handles the reconciliation of accounts as part of his daily responsibilities. He actively engages with clients to address their queries and ensure their satisfaction. His role includes issuing policies and invoices, as well as providing support to the underwriting team in policy issuance and claim management.