Shivani Bisht
About Shivani Bisht
Shivani Bisht is a Process Specialist at Xceedance in Gurugram, Haryana, India, where she has worked since 2023. She has previous experience as a Customer Support Representative at Tech Mahindra and as an Analyst at Xceedance.
Work at Xceedance
Shivani Bisht has been employed at Xceedance as a Process Specialist since 2023. In this role, she contributes to the operational processes within the organization, utilizing her skills and knowledge to enhance efficiency. Prior to her current position, she worked as an Analyst at Xceedance from 2021 to 2022, where she gained valuable experience in data analysis and process improvement.
Previous Experience at Tech Mahindra
Before joining Xceedance, Shivani Bisht worked at Tech Mahindra as a Customer Support Representative from 2019 to 2021. In this capacity, she was responsible for assisting customers, resolving inquiries, and providing support, which helped her develop strong communication and problem-solving skills.
Education and Expertise
Shivani Bisht holds a Bachelor of Commerce (BCom) degree from Kumaun University. Her educational background also includes completing her secondary education with a focus on Commerce and Mathematics at Maharishi Vidya Mandir Senior Secondary School. This academic foundation has equipped her with essential skills relevant to her roles in process specialization and customer support.
Career Progression
Shivani Bisht's career reflects a steady progression in the field of process management and customer support. Starting her professional journey at Tech Mahindra, she transitioned to Xceedance, where she has taken on roles that build on her analytical and operational capabilities. Her experiences demonstrate her adaptability and commitment to professional growth.