Vivek Misra
About Vivek Misra
Vivek Misra is the Director of IT at Xceedance, where he manages a global technology portfolio and leads complex projects across various industries. He has extensive experience in performance optimization and has held senior roles at several notable companies, including HCL Technologies and Capgemini Engineering.
Work at Xceedance
Vivek Misra has been serving as the Director of IT at Xceedance since 2024. In this role, he liaises with executive-level stakeholders to manage a technology portfolio that encompasses enterprise customer accounts on a global scale. His responsibilities include contributing to new scope RFPs, SOWs, and transformation initiatives. He leads large and complex projects across various domains, including telecom, petrochemical, healthcare, and BFSI. Misra also conducts regular reviews and audits to ensure compliance with KPIs and SLAs.
Education and Expertise
Vivek Misra possesses expertise in implementing frameworks that focus on performance optimization, automation, and cost reduction. His technical knowledge and leadership skills enable him to effectively manage large-scale projects and drive transformation initiatives within organizations. His experience spans multiple industries, allowing him to adapt strategies that meet diverse business needs.
Background
Before joining Xceedance, Vivek Misra held several significant positions in the technology sector. He worked at HCL Technologies as a Senior Service Delivery Manager from 2014 to 2020, where he managed service delivery operations. He later served as a COE Practice Leader at HCLTech from 2022 to 2024. Prior to that, he was the Director of Operations at Capgemini Engineering for a brief period in 2021. His career also includes a role as Global Program Manager at Orange Business Services and as Assistant Manager at Dell Technologies.
Professional Experience
Vivek Misra's professional experience spans over 17 years in various roles within the IT and technology sectors. His tenure at Dell Technologies lasted from 2006 to 2014, followed by positions at Orange Business Services and Capgemini Engineering. His roles have involved managing operations, service delivery, and leading complex projects, showcasing his ability to navigate and excel in diverse environments.