Jennifer Khoury
About Jennifer Khoury
Jennifer Khoury is a Customer Support Agent at Xcelirate, where she has worked remotely since 2021. She holds a Bachelor's degree in Banking and Finance from Notre Dame University - Louaize and has over 5 years of experience in customer service across various industries.
Work at Xcelirate
Jennifer Khoury has been employed at Xcelirate as a Customer Support Agent since 2021. In this role, she manages customer support tasks remotely, which allows her to provide assistance from various locations. Her responsibilities include addressing customer inquiries and resolving issues, contributing to the overall customer experience.
Education and Expertise
Jennifer Khoury earned her Bachelor's degree in Banking and Finance from Notre Dame University - Louaize (NDU), where she studied from 2013 to 2017. This educational background provides her with a solid foundation in financial principles, which complements her customer service expertise.
Background
Jennifer Khoury has over 5 years of experience in customer service roles across various industries. Prior to her current position, she worked at A.P. Moller - Maersk as a Customer Service Agent from 2018 to 2020 in Beirut. She also served as an Accounting Assistant at Adir Insurance for 6 months in 2017, gaining experience in financial operations.
Experience in Logistics and Supply Chain
Jennifer Khoury has a strong background in the logistics and supply chain industry, which enhances her customer service skills. Her experience at A.P. Moller - Maersk provided her with insights into the complexities of logistics, allowing her to effectively address customer needs in this sector.