Kartini Pesiwarissa
About Kartini Pesiwarissa
Kartini Pesiwarissa is a Customer Service Representative and Moderator with extensive experience in quality operations and content moderation. She has worked for various companies including PT VADS Indonesia, Wipro Digital Operations and Platforms, and Accenture, and holds a Bachelor's Degree in Public Relations from the University Muhammadiyah of Yogyakarta.
Work at Xcelirate
Kartini Pesiwarissa has been employed at Xcelirate since 2020, serving as a Customer Service Representative and Moderator. In this role, she is responsible for managing customer inquiries and moderating content to ensure quality and compliance. Her position is remote, allowing her to contribute effectively from any location.
Previous Experience at PT VADS Indonesia
Kartini worked at PT VADS Indonesia as a Customer Service Representative from 2015 to 2016. During her one-year tenure in Provinsi Yogyakarta, Indonesia, she gained valuable experience in customer support and service operations.
Experience at Wipro Digital Operations and Platforms
From 2019 to 2020, Kartini served as the APAC Quality Operations Lead at Wipro Digital Operations and Platforms. Her role in Kuala Lumpur, Malaysia, focused on overseeing quality operations within the Asia-Pacific region for one year.
Education and Expertise
Kartini Pesiwarissa earned her Bachelor’s Degree in Public Relations from the University Muhammadiyah of Yogyakarta, where she studied from 2010 to 2014. Her educational background provides her with a strong foundation in communication and public relations, which supports her roles in customer service and content moderation.
Career at Accenture
Kartini held multiple positions at Accenture between 2016 and 2019. She started as a Content Review Analyst for seven months in Kuala Lumpur, followed by a two-year stint as a Quality Analyst in Selangor, Malaysia. She later became an Operation Team Leader for seven months in Selangor, where she managed operational processes and team performance.
Current Role at Webtoon Entertainment Inc.
Since 2020, Kartini has also been working as a Content Moderator at Webtoon Entertainment Inc. in a remote capacity. In this role, she is responsible for reviewing and moderating content to ensure it meets community standards and guidelines.