Marty Bickford
About Marty Bickford
Marty Bickford serves as the Vice President of Customer Relations at Xcential Legislative Technologies and has extensive experience in customer success and strategic development. He has a history of successful leadership roles, including significant contributions to the growth and acquisition of several technology companies.
Work at Xcential Legislative Technologies
Marty Bickford serves as the Vice President of Customer Relations at Xcential Legislative Technologies. He has held this position since 2023, contributing to the company's focus on legislative modernization and customer engagement. In this role, he is responsible for overseeing customer relations strategies and ensuring the delivery of effective solutions to clients.
Previous Experience at The Igneous Group
Prior to his current role, Marty Bickford worked at The Igneous Group from 2001 to 2003 in Santa Cruz, California. During his two years there, he focused on strategic development, contributing to the company's growth and operational strategies.
Experience at Pepperjam
Marty Bickford was the Senior Vice President of Customer Success & Professional Services at Pepperjam from 2016 to 2021. During his five-year tenure, he successfully executed a turnaround that resulted in an $18 million EBITDA improvement. He played a key role in the acquisition of Pepperjam by Partnerize in July 2020 and managed the integration of operations following the acquisition.
Co-Founder of Startup Science
In addition to his role at Xcential, Marty Bickford is a co-founder of Startup Science, where he has been involved in customer success and business development since 2021. His work focuses on fostering growth and innovation within the startup ecosystem in Santa Cruz, California.
Educational Background
Marty Bickford studied at Bethany University, where he earned a Bachelor of Arts degree in History and Psychology. His educational background provides a foundation for his professional endeavors in customer relations and strategic development.
Entrepreneurial Ventures
Marty Bickford has founded several companies, including Stardust.com, which was acquired by Penton Media, and Aventail, the first commercial VPN, acquired by SonicWall. He also co-founded Winsock Labs, which contributed to the development of the Winsock API and internet protocols, building a community of over 1,200 internet engineers.