Afrian Purwantori
About Afrian Purwantori
Afrian Purwantori is a Customer Success Analyst and Financial Operations professional currently working at Xendit since 2018. He has a background in customer service and project management, having held various positions at Transcosmos Inc. between 2014 and 2016.
Work at Xendit
Afrian Purwantori has been employed at Xendit since 2018, where he serves as a Customer Success Analyst and Financial Operations professional. In this role, he focuses on enhancing customer satisfaction and streamlining financial processes. His tenure at Xendit has spanned over six years, during which he has contributed to the company's customer success initiatives and financial operations.
Previous Experience at Transcosmos Inc.
Prior to his current role, Afrian Purwantori worked at Transcosmos Inc. in various capacities. He began as a Liaison Officer for three months in 2014, followed by a position as a Call Center and Customer Service Team Leader for five months in 2015. He also held the role of Project Management for six months from 2014 to 2015 and served as a Call Center and Customer Service Supervisor for one year from 2015 to 2016. His experience at Transcosmos Inc. provided him with a solid foundation in customer service and project management.
Education and Expertise
Afrian Purwantori studied at Universitas Bina Sarana Informatika from 2010 to 2012, where he completed a two-year program. His education has equipped him with the necessary skills and knowledge to excel in customer success and financial operations roles.