Dharma Satrya
About Dharma Satrya
Dharma Satrya is a Software Engineer at Xendit, where he contributes to the development and maintenance of API services. He has a background in customer success and previously worked in process improvement and automation.
Work at Xendit
Dharma Satrya currently serves as a Software Engineer at Xendit, where he has been contributing to the API Platform Team since 2021. His responsibilities include the development and maintenance of API services, which are critical to the company's operations. Prior to his current role, he worked as a Customer Success Analyst from 2018 to 2020, where he focused on enhancing customer experiences. Additionally, he held a position in Process Improvement and Automation for a year in 2020, further showcasing his versatility within the organization.
Education and Expertise
Dharma Satrya has a solid educational background with a Bachelor's Degree in International Relations from President University, which he obtained from 2013 to 2017. He also completed his secondary education at SMAN 26 Jakarta, focusing on Social Sciences from 2011 to 2013. This combination of studies has provided him with a diverse skill set that supports his roles in software engineering and customer success.
Background
Dharma began his career as a CSR Intern at PT Adaro Energy, Tbk in 2017, where he gained initial industry experience for three months. He transitioned to Xendit, where he initially worked as a Customer Success Analyst. His journey in the company reflects a progression from customer-focused roles to technical positions, highlighting his adaptability and growth in the tech industry.
Career Transition
Dharma Satrya's career reflects a significant transition from customer success roles to a technical position in software engineering. After two years as a Customer Success Analyst, he moved into Process Improvement and Automation before fully transitioning to a Software Engineer role in 2021. This shift demonstrates his commitment to expanding his technical skills and contributing to the development of software solutions.