Dwiki Pratama Putra
About Dwiki Pratama Putra
Dwiki Pratama Putra is a Customer Success Generalist at Xendit, with a background in project management and engineering. He has held various roles at TRIPATRA and other companies, gaining experience in construction, business consulting, and metallurgical services.
Work at Xendit
Dwiki Pratama Putra has been employed at Xendit as a Customer Success Generalist since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of services. His experience in customer relations contributes to the company's goal of providing efficient payment solutions in Southeast Asia.
Previous Experience at TRIPATRA
Prior to his current position, Dwiki worked at TRIPATRA in various roles. He served as a Project Management System Analyst for six months in 2021, where he contributed to project efficiency. Additionally, he held multiple management trainee positions, including Construction Engineer, Cost Control Engineer, and Project Engineer, accumulating valuable experience in project execution and management from 2018 to 2021.
Early Career at Traktor Nusantara and Freeport Indonesia
Dwiki began his professional career as a Business Consultant at Traktor Nusantara in 2018, where he worked for two months. He also completed an internship in 2017 at Freeport Indonesia as a Metallurgical Services Intern, gaining hands-on experience in the mining sector. These early roles provided him with foundational skills in consulting and engineering.
Education and Expertise
Dwiki holds a Bachelor's degree in Materials and Metallurgical Engineering from Institut Teknologi Sepuluh November, which he completed from 2014 to 2018. His educational background equips him with technical knowledge and expertise in materials science, which is applicable in various engineering and project management contexts.
Leadership Role at NACE International
Dwiki co-founded NACE International's Student Chapter at ITS and served as the Deputy Head of the External Department from 2016 to 2017. In this leadership role, he was involved in promoting corrosion engineering and fostering collaboration among students and industry professionals in Surabaya and surrounding areas.