I Nyoman Yuliarsa
About I Nyoman Yuliarsa
I Nyoman Yuliarsa is an experienced professional in Operations and Customer Success, currently working at Xendit in Jakarta, Indonesia. He holds an MBA from Boston University and has a background in engineering, with previous roles at KPMG, Orang Tua Group, Baker Hughes, and Shopee.
Current Role at Xendit
I Nyoman Yuliarsa currently holds the position of Operations, Customer Success at Xendit, a role he has been in since 2021. Based in Jakarta, Indonesia, he is responsible for overseeing operations and ensuring customer satisfaction. His experience in this position has allowed him to apply his skills in managing multiple stakeholders and leading diverse teams effectively.
Previous Experience at KPMG
Prior to his current role, I Nyoman Yuliarsa worked as a Management Consulting intern at KPMG in 2019. This internship lasted for two months and took place in Indonesia. During this time, he gained valuable insights into management consulting practices and developed skills relevant to operations and customer success.
Career at Orang Tua Group
I Nyoman Yuliarsa served as the Section Manager of Engineering at Orang Tua Group from 2017 to 2018. In this role, he was responsible for overseeing engineering projects and managing a team. His tenure at Orang Tua Group contributed to his understanding of operational processes within a corporate environment.
Educational Background
I Nyoman Yuliarsa earned his Master of Business Administration (MBA) from the Questrom School of Business at Boston University, where he studied Strategy & Operations from 2018 to 2020. He also holds a Bachelor of Engineering (B.Eng.) in Electrical Engineering from Universitas Gadjah Mada (UGM), which he completed from 2010 to 2014. His educational background supports his analytical and operational capabilities.
Experience at Baker Hughes and Shopee
Before joining Xendit, I Nyoman Yuliarsa worked at Baker Hughes as a Field Engineer from 2014 to 2017. He then transitioned to Shopee, where he was involved in Operations and Project Management from 2020 to 2021. These roles helped him develop a strong data-driven mindset and the ability to build business insights.