Ismail Rabbanii
About Ismail Rabbanii
Ismail Rabbanii is an Associate Product Manager with a background in product management and customer success strategies. He has experience working in both startups and established companies, including Ruangguru and Xendit, and has participated in the Astra Startup Challenge.
Work at Xendit
Ismail Rabbanii currently serves as an Associate Product Manager at Xendit, a role he has held since 2021. His responsibilities include integrating customer success strategies into product management, leveraging his experience to enhance product offerings. Prior to this position, he worked at Xendit as a Product Specialist for seven months and as a COO Analyst for one month. His tenure at Xendit has contributed to his understanding of both product development and operational analysis within the fintech sector.
Education and Expertise
Ismail Rabbanii earned his Bachelor’s Degree from Universitas Brawijaya. His academic background supports his professional focus on product management, particularly in integrating customer success strategies. He also participated in the Astra Startup Challenge, which provided him with mentorship and insights into startup dynamics. This educational foundation complements his practical experience in various roles within the tech industry.
Background
Ismail Rabbanii has a diverse professional background, having worked in both startup environments and established companies. He began his career as a CPO Analyst Intern at Ruangguru in 2018. He then progressed to roles such as Business Analyst and Senior CRM Associate at Ruangguru, where he gained valuable insights into customer relationship management and product development. Additionally, he founded Rightjet Digital Agency, which he managed for two years before joining Xendit.
Achievements
Throughout his career, Ismail Rabbanii has participated in significant initiatives, including the Astra Startup Challenge, aimed at supporting startups. His work at Ruangguru and Xendit has allowed him to apply his skills in product management and customer success. His experience across various roles, including as a Business Analyst and Associate Product Manager, highlights his ability to adapt and contribute effectively in different capacities within the tech industry.