Maria Claudia Liwanag
About Maria Claudia Liwanag
Maria Claudia Liwanag is a Customer Success Generalist at Xendit, with a background in business and management. She has held various roles in companies such as The Ortus Club, Caliente Mexican Grill, and Lazada Group, and has studied at Ateneo de Manila University and IQS Barcelona.
Work at Xendit
Maria Claudia Liwanag currently serves as a Customer Success Generalist at Xendit, a position she has held since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize Xendit's services. Her responsibilities include addressing customer inquiries, providing support, and fostering strong relationships with clients to drive engagement and retention.
Previous Experience
Maria Claudia has a diverse work history. She worked as a Project Coordinator at The Ortus Club from 2020 to 2021, where she facilitated executive knowledge sharing initiatives. Prior to that, she held the position of Chief Operating Officer at Caliente Mexican Grill from 2018 to 2020, overseeing operations in the National Capital Region. Additionally, she served as an Independent Affiliate at Lazada Group from 2018 to 2021 and as a Senior Brand Partner at Nu Skin for four months in 2018.
Education and Expertise
Maria Claudia studied at Ateneo de Manila University, where she earned a Bachelor of Science degree in Business, Management, Marketing, and Related Support Services from 2016 to 2020. She also studied at IQS Barcelona, achieving a Bachelor of Science degree in Business in 2019. Her educational background equips her with a solid foundation in business principles and marketing strategies.
Athletic Involvement
During her time at Ateneo de Manila University, Maria Claudia was a Student Athlete from 2016 to 2018. This experience allowed her to balance academics with sports, demonstrating her commitment to both her studies and athletic pursuits. Her involvement in athletics likely contributed to her teamwork and leadership skills.
Brand Ambassador Role
In 2019, Maria Claudia worked as a Brand Ambassador for Plana FORMA, where she represented the brand and engaged with potential customers in the National Capital Region. This role involved promoting the brand's offerings and enhancing its visibility in the market.