Novalino Idrus
About Novalino Idrus
Novalino Idrus is the Quality and Performance Management Lead at Xendit, where he has worked since 2021. He has a background in business development and operations, with previous roles at Telkomsel and Telkom Indonesia, and holds degrees from Telkom University and the University of Southern California.
Current Role at Xendit
Novalino Idrus serves as the Quality and Performance Management Lead at Xendit, a position he has held since 2021. In this role, he is responsible for overseeing quality assurance processes and performance metrics within the organization. His work focuses on enhancing operational efficiency and ensuring that the company's services meet high standards of quality.
Previous Experience at Telkomsel
Prior to his current role, Novalino worked at Telkomsel, where he held multiple positions. He served as a B2B Operations and Analyst for 10 months in 2017, contributing to business operations in the Greater Jakarta Area. Additionally, he worked as a Regional Account Manager from 2015 to 2017 in Karawang, managing client relationships and driving business growth.
Education and Expertise
Novalino Idrus earned his Bachelor of Science degree from Telkom University, where he studied from 2011 to 2015. He furthered his education at the University of Southern California, obtaining a Master of Science and a Graduate Certificate from 2019 to 2020. He also participated in a student exchange program at Kumoh National Institute of Technology in 2014, broadening his academic and cultural experiences.
Internship and Research Experience
In 2013, Novalino completed a one-month internship as a Business Development Intern at Telkom Indonesia. He also gained research experience as a Project Researcher at the University of Southern California in 2020, where he worked for four months in Los Angeles, California. These roles contributed to his understanding of business development and research methodologies.