Pazya Nethania Janie
About Pazya Nethania Janie
Pazya Nethania Janie is a Customer Success Generalist at Xendit in Indonesia, where she has worked since 2022. She holds a degree in Communication and Media Studies from Telkom University and has expertise in Adobe Audition.
Work at Xendit
Pazya Nethania Janie has been employed at Xendit since 2022, serving as a Customer Success Generalist. In this role, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize the company's services. Her position involves direct interaction with customers, addressing their needs, and providing solutions to improve their experience with Xendit's offerings.
Education and Expertise
Pazya studied at Telkom University, where she earned a degree in Communication and Media Studies from 2018 to 2022. This educational background has equipped her with essential skills in communication, which are vital for her current role. Additionally, she possesses expertise in Adobe Audition, a digital audio workstation software, which supports her in various audio-related tasks.
Background
Before joining Xendit, Pazya gained experience in different roles that contributed to her professional development. She worked as a Fundraising Officer at UNICEF for three months in 2017, where she was involved in fundraising initiatives. In 2021, she served as a Social Media Specialist at the Ministry of Communication and Information Technology of the Republic of Indonesia for three months, focusing on social media strategies and engagement.
Skills and Competencies
Pazya possesses strong networking skills, which are essential for building professional relationships in her field. Her ability to communicate effectively in both English and Indonesian enhances her capability to engage with diverse audiences, making her a valuable asset in customer success and relationship management.