Stepfany Stepfany
About Stepfany Stepfany
Stepfany Stepfany serves as an Executive Operation at Xendit, leveraging her extensive background in public relations and communication to enhance customer relationships. With a Bachelor's degree in Communication and Media Studies from the University of Indonesia, she has over seven years of experience in the banking industry and actively contributes to strategies that improve customer engagement.
Work at Xendit
Stepfany Stepfany has been serving as an Executive Operation at Xendit since 2022. In this role, she actively contributes ideas and strategies aimed at increasing customer engagement with the company's products. Her experience in public relations enhances her ability to foster customer relationships and address their needs effectively.
Education and Expertise
Stepfany completed her Bachelor's degree in Communication and Media Studies at the University of Indonesia from 2010 to 2014. She also studied at SMAN 1 Tangerang, where she achieved her high school diploma in Science from 2007 to 2010. Her educational background supports her strong communication skills and expertise in public relations.
Background
Stepfany began her professional career as a Public Relation Intern at Imogen PR - Indonesia in 2012. She then completed an HRD Internship at PT. Isuzu Astra Motor Indonesia in 2014. From 2014 to 2022, she worked as a Senior Business Relationship Officer at PT Bank Central Asia Tbk, where she developed skills in handling customer complaints and providing effective solutions.
Achievements in Customer Relations
Over her 7-year career in the banking industry, Stepfany has developed significant expertise in managing customer complaints and delivering effective solutions. Her strong background in public relations allows her to enhance customer relationships, which she applies in her current role at Xendit.
Interests and Personal Development
Stepfany enjoys reading and traveling, activities she pursues to gain new insights and broaden her perspective. These interests contribute to her professional development and enhance her communication skills, which are vital in her roles.