Wigy Ramadhan
About Wigy Ramadhan
Wigy Ramadhan is a Senior Product Researcher at Xendit, where he has worked since 2021. He has extensive experience in product research across various companies in Southeast Asia, focusing on user needs and business alignment.
Work at Xendit
Wigy Ramadhan has been serving as a Senior Product Researcher at Xendit since 2021. In this role, he focuses on aligning user needs with business goals through human-centered research. Prior to this position, he worked as a Product Researcher at Xendit from 2020 to 2021, where he contributed to various projects across Indonesia, Singapore, and the Philippines. His experience at Xendit highlights his commitment to needs-driven research in a multidisciplinary environment.
Education and Expertise
Wigy Ramadhan studied at Institut Teknologi Bandung (ITB), where he earned a Bachelor of Design in Industrial Product Design. He possesses expertise in several areas, including Service Design, Industrial Design, Brand & Marketing Strategy, and Product Research and Strategy. His educational background complements his professional experience, enabling him to engage deeply with users and translate their stories into meaningful customer experiences.
Background in Product Research
Wigy Ramadhan has extensive experience in product research across various organizations. He worked as a Product Researcher at Style Theory for five months in 2020, focusing on markets in Jakarta, Singapore, and Hong Kong. Additionally, he served as a UX Researcher at Bukalapak from 2018 to 2020 and held multiple roles at Labtek Indie, including Design Researcher and Design Thinking Facilitator. His diverse background in product research has equipped him with a strong understanding of user needs and market dynamics.
Previous Work Experience
Before his tenure at Xendit, Wigy Ramadhan held several positions that contributed to his professional development. He worked as a Junior Designer at PT Banopolis Inovasi Kendara in 2015 and completed a Lighting Product Design Internship at Lumina Group in 2016. He also gained experience as a UI/UX Designer for Svara at Zamrud Khatulistiwa Technology. His varied roles across different industries have enriched his skill set and understanding of design and research.