Ida Kari Lysberg
About Ida Kari Lysberg
Ida Kari Lysberg is the CS Ops Manager at Xeneta, a position she has held since 2022. She has a background in technology management and service delivery, with previous experience at Signicat.
Work at Xeneta
Ida Kari Lysberg has been serving as the Customer Success Operations Manager at Xeneta since 2022. In this role, she is responsible for overseeing customer success operations, ensuring efficient processes, and enhancing client satisfaction. Her tenure at Xeneta has lasted for two years, during which she has contributed to the company's operational strategies.
Education and Expertise
Ida Kari Lysberg holds a Bachelor’s degree in IT-støttet bedriftsutvikling from Sør-Trøndelag University College (HiST), which she completed from 2010 to 2013. She furthered her education by obtaining a Master of Science in Technology Management from Handelshøyskolen i Trondheim / Trondheim Business School, studying from 2013 to 2015. Additionally, she studied Technology Management at UCLA, where she earned a Master's degree in 2014.
Background
Before joining Xeneta, Ida Kari Lysberg worked as a Service Delivery Manager at Signicat from 2016 to 2022. Her role involved managing service delivery operations in the Trondheim Area, Norway, for a duration of six years. This experience provided her with valuable insights into customer service and operational management.
Professional Experience
Ida Kari Lysberg has accumulated extensive experience in customer success and service delivery management. Her previous position at Signicat involved overseeing service operations, which equipped her with skills relevant to her current role at Xeneta. Her background in technology management complements her operational responsibilities.