Muhammad Yusuf
About Muhammad Yusuf
Muhammad Yusuf is a Customer Success Manager with a diverse professional background across technology, food services, and hair care. He currently works at Xeneta in Hamburg, Germany, and is pursuing a Master's degree in Project Management while holding a Bachelor's degree in Computer Science.
Current Role at Xeneta
Muhammad Yusuf currently serves as a Customer Success Manager at Xeneta, a position he has held since 2022. His role involves ensuring customer satisfaction and success through effective communication and support. Based in Hamburg, Germany, he leverages his diverse background to enhance customer experiences and drive engagement.
Previous Experience in Customer Success
Prior to joining Xeneta, Muhammad Yusuf held several roles in customer success management. He worked at Customer Success Solutions Pvt Ltd for one year, where he developed skills in client relations. He then joined KeepTruckin as a Customer Success Manager - Commercial for seven months, further honing his expertise in customer engagement. His early experience includes a brief role at Edible Arrangements as a Customer Service Representative.
Educational Background
Muhammad Yusuf is pursuing a Master's degree in Project Management at the Shaheed Zulfikar Ali Bhutto Institute of Science and Technology, a program he has been enrolled in since 2020. He previously earned a Bachelor's degree in Computer Science from COMSATS Institute of Information and Technology, where he studied from 2014 to 2018. His educational background supports his roles in technology and customer success.
Diverse Professional Background
Muhammad Yusuf has a diverse professional background, having worked across various industries including technology, food services, and hair care. This varied experience allows him to approach customer success from multiple perspectives, enhancing his ability to meet client needs effectively. His roles have included positions in mobile app development, which complement his customer success management skills.
Skills and Interests
Muhammad Yusuf enjoys taking on challenging roles that require leadership and high-level contributions. He appreciates positions that involve wearing multiple hats to achieve project goals. His experience in customer success and mobile app development reflects his adaptability and commitment to delivering value in his work.