Pia S.
About Pia S.
Pia S. is the Principal Customer Success Manager and Team Lead for Europe at Xeneta, where she has worked since 2021. She has extensive experience in the shipping and logistics industry, having held various roles at companies such as GasChem Services, Inchcape Shipping Services, and Hapag-Lloyd AG.
Current Role at Xeneta
Pia S. serves as the Principal Customer Success Manager and Team Lead for Europe at Xeneta. She has held this position since 2021, contributing to the company's focus on customer satisfaction and success in the European market. Her role involves overseeing customer success initiatives and leading a team dedicated to enhancing client relationships and experiences.
Previous Experience in Shipping and Operations
Before joining Xeneta, Pia S. accumulated extensive experience in the shipping and operations sector. She worked at GasChem Services GmbH & Co. KG as a Chartering & Operations Managerin from 2011 to 2016. Following this, she held various roles at Inchcape Shipping Services, including Commercial Support Coordinator and Commercial Account Manager for Europe and North Africa. Her background includes a position as a Key Account Manager at Forto and a Chartering Trainee at Island View Shipping.
Career Progression at Xeneta
Pia S. has progressed through several roles at Xeneta since she first joined the company. She served as a Customer Success Manager from 2018 to 2021, before transitioning to the EU POD Lead for a year. Her career at Xeneta reflects her commitment to customer success and operational excellence within the organization.
Education and Early Career
Pia S. began her career in the shipping industry with a role as an Operations Trainee at Bernhard Schulte Shipmanagement in 2010. She also completed a Bachelor Thesis Trainee position at Hapag-Lloyd AG. Her early experiences provided a foundation for her subsequent roles in chartering and customer success.