Wisnu Setiawan Puji Saputro
About Wisnu Setiawan Puji Saputro
Wisnu Setiawan Puji Saputro is a Product Operations professional at Xfers, responsible for managing daily operations of products based in Singapore. He has a background in Social Development & Welfare from Universitas Gadjah Mada and has held various roles in operations at Shopee and DBS Bank.
Work at Xfers
Wisnu Setiawan Puji Saputro currently holds the position of Product Operations at Xfers, where he has been employed since 2021. His responsibilities include managing the daily operations of products based in Singapore. He focuses on identifying and resolving issues related to virtual accounts, QRIS, unique amounts, and disbursements within the payment gateway operations. Additionally, he plays a key role in setting up API and IP address access for merchant accounts, ensuring smooth operational processes.
Previous Experience at Shopee
Prior to his role at Xfers, Wisnu worked at Shopee in two capacities. He served as an Operations Analyst for Dispute from 2018 to 2019, where he managed dispute-related operations in the Jakarta Metropolitan Area. Additionally, he worked as an Operations Analyst for Crossborder for 7 months in 2018 in the Greater Jakarta Area. His experience at Shopee provided him with valuable insights into operational processes and analytics.
Experience at DBS Bank
Wisnu also has experience working at DBS Bank, where he served as a Corporate Client Service representative from 2019 to 2020 in Jakarta, Indonesia. In this role, he was responsible for managing client relationships and providing support to corporate clients, which contributed to his understanding of client service dynamics in the financial sector.
Education and Expertise
Wisnu studied at Universitas Gadjah Mada (UGM), where he earned a Bachelor of Social Science in Social Development & Welfare from 2013 to 2017. His educational background has equipped him with a solid foundation in social sciences, which complements his operational roles in the tech and finance industries.