Eileen Welch
About Eileen Welch
Eileen Welch is a South Retention Specialist at XO Group Inc., where she has worked since 2014. She has a diverse background in client management and fraud recovery, with previous roles at Lincoln Financial Group and First Data Corporation.
Current Role at XO Group Inc.
Eileen Welch has been employed at XO Group Inc. since 2012. She holds two positions within the company: South Retention Specialist and Local Client Relations Manager. As a South Retention Specialist, she focuses on client retention strategies and initiatives. In her role as Local Client Relations Manager, she manages relationships with clients to ensure satisfaction and engagement. Her tenure at XO Group Inc. spans over a decade, reflecting her commitment to the organization.
Previous Experience in Client Management
Prior to her current roles, Eileen Welch worked at Lincoln Financial Group as a Client Management Representative from 2009 to 2012. In this position, she was responsible for managing client accounts and ensuring their needs were met. Additionally, she served as a Fraud Recovery Specialist at First Data Corporation from 1995 to 2000, where she dealt with fraud-related issues. Her diverse experience in client management and recovery has contributed to her expertise in her current positions.
Education Background
Eileen Welch pursued her education at the University of Nebraska at Kearney from 1997 to 1998 for one year. She also studied at the University of Nebraska at Omaha from 1998 to 1999 for another year. Prior to her university studies, she completed her high school education at Gross High School from 1993 to 1997. This educational background has provided her with foundational knowledge relevant to her career.
Early Career Experience
Eileen Welch began her career as an Office Assistant at Sirius Computer Solutions, where she worked for six months in 2008 to 2009. Following this role, she transitioned to First Data Corporation as a Fraud Recovery Specialist, where she worked for five years from 1995 to 2000. This early experience laid the groundwork for her subsequent roles in client management and retention.