Jianna Mancha
About Jianna Mancha
Jianna Mancha is an Account Strategist at XO Group Inc., where she has worked since 2017. She has a background in hospitality and marketing, having previously held roles at TownePlace Suites by Marriott and XO Group Inc. as a Pricing Specialist.
Current Role at XO Group Inc.
Jianna Mancha currently serves as an Account Strategist at XO Group Inc., a position she has held since 2017. In this role, she collaborates with various departments, including marketing, billing, technical, local sales, and data teams, to enhance the overall vendor experience. Jianna actively contributes new ideas and improvements to streamline processes and optimize outcomes for clients.
Previous Experience at XO Group Inc.
Before her current role, Jianna worked at XO Group Inc. as a Pricing Specialist for a period of six months in 2016. During her time in this position, she focused on pricing strategies and contributed to the company's operational efficiency. This experience laid the groundwork for her subsequent role as an Account Strategist.
Background in Hospitality
Jianna's career began in the hospitality industry, where she worked as a Front Desk Associate at TownePlace Suites by Marriott from 2014 to 2016. In this role, she gained valuable customer service experience and developed skills in managing guest relations and operational tasks within the hotel environment.
Education and Certification
Jianna is certified as a Wedding & Events Planner, a credential she obtained in 2015. This certification reflects her commitment to the events industry and her ability to manage various aspects of event planning and coordination.
Event Coordination Experience
In addition to her strategic roles, Jianna has experience in event coordination. She assisted with day-of coordination for weddings at Vineyards at Chapel Lodge, where she applied her planning skills to ensure smooth operations during events.