Naomi Carlson
About Naomi Carlson
Naomi Carlson is a CES Data Specialist with over a decade of experience in data specialization and operations in the wedding industry. She has played a significant role in streamlining operations at The Knot Worldwide and has a background in Fine and Studio Arts from Midland Lutheran College.
Work at XO Group Inc.
Naomi Carlson has been employed at XO Group Inc. since 2012, where she currently serves as a CES Data Specialist. In this role, she has accumulated over a decade of experience in data specialization and operations within the wedding industry. Prior to her current position, she worked as a Senior Service Operations Specialist at XO Group Inc. from 2018 to 2019. During her tenure, she played a significant role in streamlining sales support operations, particularly following the merger of XO Group and WeddingWire into The Knot Worldwide.
Education and Expertise
Naomi Carlson earned her Bachelor of Arts (BA) degree in Fine and Studio Arts from Midland Lutheran College, where she studied from 1992 to 1996. Her educational background has contributed to her analytical skills and creative approach in her professional roles. With over ten years of experience in data specialization and operations, she has developed expertise in managing data processes and supporting operational efficiency within the wedding industry.
Background
Before joining XO Group Inc., Naomi Carlson worked at West Corporation as a Senior Billing Specialist from 2008 to 2012. This role provided her with foundational experience in billing operations and customer service. Her career trajectory reflects a consistent focus on operations and data management, which has been further enhanced by her involvement in significant industry mergers and integrations.
Achievements in Operations
Naomi Carlson has contributed to key operational achievements within the wedding industry. Notably, she played a key role in the successful integration of XO Group and WeddingWire into The Knot Worldwide. Her efforts in streamlining sales support operations post-merger have been recognized as vital to enhancing operational efficiency and service delivery in her current role as a Senior Operations Specialist at The Knot Worldwide, where she has worked since 2019.