Shannon Davis
About Shannon Davis
Shannon Davis serves as the Director of Vendor Support at XO Group Inc., where she has worked since 2019. She has a background in client billing and accounts receivable management, with previous experience at Convergys and Cox Communications.
Current Role at XO Group Inc.
Shannon Davis serves as the Director of Vendor Support at XO Group Inc., a position held since 2019. In this role, she oversees vendor relationships and ensures effective support systems are in place. Additionally, she has been working as the Senior Manager of Client Billing since 2017, where she manages client billing processes and addresses any related issues. Her dual roles at XO Group Inc. highlight her expertise in both vendor management and client billing.
Previous Experience at XO Group Inc.
Prior to her current positions, Shannon Davis worked at XO Group Inc. as the Accounts Receivable Manager from 2015 to 2017. In this role, she was responsible for managing accounts receivable processes and ensuring timely collections. Her experience at XO Group Inc. spans several years and various managerial roles, contributing to her comprehensive understanding of the company's operations.
Experience at Convergys
Before joining XO Group Inc., Shannon Davis worked at Convergys as a Team Manager from 2013 to 2015. In this capacity, she led a team and was responsible for performance management and operational efficiency. Her time at Convergys provided her with valuable experience in team leadership and customer service management.
Background in Collections at Cox Communications
Shannon Davis began her career at Cox Communications, where she held the positions of Collections Supervisor and Interim Sales Supervisor from 2006 to 2010. In these roles, she managed collections processes and supervised sales operations, gaining insights into customer relations and financial management.
Education and Qualifications
Shannon Davis earned a Bachelor of Science degree from the University of Nebraska at Omaha, completing her studies from 1999 to 2003. This educational background provided her with foundational knowledge and skills that support her professional roles in management and operations.