Alaa Ghazi
About Alaa Ghazi
Alaa Ghazi is an Operations Manager currently employed at XPay in Cairo, Egypt. He has a background in customer success and risk management, with previous roles at Vapulus and experience in sales and marketing.
Current Role at XPay
Alaa Ghazi serves as the Operations Manager at XPay, a position he has held since 2022. In this role, he is responsible for overseeing daily operations and ensuring the efficiency of processes within the organization. His experience in operations management contributes to the strategic goals of XPay, which is based in Cairo, Egypt.
Previous Experience at Vapulus
Prior to his current role, Alaa Ghazi worked at Vapulus in various capacities. He started as a Customer Success Executive from 2019 to 2021, followed by a position as Customer Success Manager & Compliance & Risk Management from 2020 to 2022. He also served as a Customer Success Supervisor for a brief period in 2021. His tenure at Vapulus provided him with extensive experience in customer relations and compliance.
Educational Background
Alaa Ghazi studied at Kafr El-Sheikh University, where he focused on Accounting and Business/Management. He completed his studies from 2015 to 2018 and achieved a GED. This educational foundation supports his professional roles in operations and customer success.
Early Career Experience
Before his roles at Vapulus, Alaa Ghazi gained experience as a Sales and Marketing Specialist at Delta Capital For Urban Development in 2019. He also worked as an Account Executive at Banque du Caire for one month in 2017. These early positions contributed to his understanding of sales and customer service.