David Martin
About David Martin
Managed Services Director at Xpedition
David Martin holds the position of Managed Services Director at Xpedition, having joined the company at the start of 2023. In this role, he focuses on enhancing and growing the Managed Support Offering. His responsibilities encompass ensuring the quality of support and service provided to clients, as well as continually developing services, tools, processes, and the support team.
David Martin's Experience
David Martin brings over 20 years of experience in designing, building, maintaining, and improving support and service offerings. His background spans multiple sectors and industries, showcasing a deep understanding of diverse support needs and operational challenges.
David Martin's Role in Quality and Service Improvement
At Xpedition, David Martin is tasked with the key responsibility of ensuring the quality of support and service provided to clients. He is also dedicated to the ongoing development of the company's services, tools, processes, and the support team, aiming to deliver superior service quality and client satisfaction.
David Martin's Sports Coaching
In addition to his professional commitments, David Martin is passionate about sports. He is particularly focused on coaching rugby to a high level, dedicating his time outside of work to nurture and develop talent in the sport.