Dan Lopes
About Dan Lopes
Dan Lopes is a Product Design Lead at XpertSea and a self-employed User Experience/Product Consultant with extensive experience in UX design and product delivery. He holds a Master of Science in Human Factors in Information Design from Bentley University and has worked with various financial and telecommunications institutions.
Current Role at XpertSea
Dan Lopes serves as the Product Design Lead at XpertSea, a position he has held since 2021. In this role, he focuses on executing user-centered design principles to enhance product offerings. His responsibilities include conducting user research, ideation, concept design, prototyping, and user testing. Dan's extensive experience in product delivery allows him to effectively manage complexity and ambiguity in design processes.
Self-Employment as User Experience/Product Consultant
Since 2015, Dan Lopes has been self-employed as a User Experience and Product Consultant in the Toronto, Canada Area. He has worked with a diverse portfolio of clients, including major financial institutions such as TD, BMO Harris Bank, and PC Financial, as well as telecommunications companies like Telus and Shaw. His consultancy work emphasizes balancing user experience with business objectives.
Professional Background and Previous Roles
Dan Lopes has held various positions throughout his career, contributing to his extensive expertise in product design and user experience. He worked at TD in multiple roles from 1995 to 1998, and later at HSBC, where he served as a Senior Manager and Consultant from 2005 to 2010. His tenure at CGI included roles as Senior Consultant and Senior Business Analyst from 2010 to 2014. Additionally, he worked at the Canadian Securities Institute as Manager of Business Improvement & Customer Contact from 2002 to 2004.
Education and Expertise
Dan Lopes completed a Master of Science in Human Factors in Information Design at Bentley University from 2013 to 2016. This rigorous program enhanced his understanding of human behavior and enriched his UX toolset. He also holds a Specialized Honours BA in Economics from York University - Glendon College, which he completed from 1990 to 1994. His educational background supports his holistic approach to user experience design.
Career Break and Sabbatical
Dan Lopes took a career break for eight months during 2014 to 2015, which he refers to as a sabbatical. This period allowed him to reflect on his career and gain new perspectives before returning to the workforce as a consultant and eventually taking on his current role at XpertSea.