Vanessa Gauthier
About Vanessa Gauthier
Vanessa Gauthier is a customer service representative at XpertSea, where she has worked since 2017. She holds multiple degrees from Université Laval, including a DESS in Public Relations and a Master's in Public Communication.
Work at XpertSea
Vanessa Gauthier has been employed at XpertSea since 2017, serving as a Représentant Service Clients. In this role, she focuses on customer service, addressing client inquiries, and ensuring satisfaction with the company's offerings. Her experience in this position spans over seven years, during which she has contributed to enhancing customer relations and support.
Education and Expertise
Vanessa Gauthier studied at Université Laval, where she earned a DESS en relations publiques in Public Relations, Advertising, and Applied Communication from 2011 to 2012. She further pursued a Maîtrise en communication publique with a focus on international and intercultural communication from 2011 to 2013. Additionally, she completed a Baccalauréat in Études Hispaniques from 2008 to 2011. Her educational background equips her with a strong foundation in communication and public relations.
Background
Prior to her current role at XpertSea, Vanessa Gauthier worked at the Ministère des Transports du Québec as a Conseillère au transfert de connaissances from 2013 to 2014. She also held a position as a Conseillère en voyages éducatifs at Global Tourisme from 2015 to 2016. Earlier in her career, she gained experience as a Stagiaire en communication at the Ministère des Transports du Québec for three months in 2013.
Professional Experience
Vanessa Gauthier has accumulated diverse professional experience in customer service and communication roles. Her tenure at the Ministère des Transports du Québec involved knowledge transfer, while her role at Global Tourisme focused on educational travel consulting. These positions have contributed to her skill set in client relations and effective communication.