Bairum Khan
About Bairum Khan
Bairum Khan is a Product Manager with experience in training internal departments and providing customer support for product adoption. He holds Bachelor's degrees in Mechanical Engineering and Business Administration, and currently manages a diverse portfolio of product lines at XStak Inc.
Work at XStak
Bairum Khan serves as a Product Manager at XStak Inc. since 2021. In this role, he manages a diverse portfolio of product lines, specifically focusing on the Shopdesk omnichannel cloud-based point of sales system. He coordinates product findings with his team to align with business goals and enhance product features. Khan conducts daily stand-up meetings with both technical and business teams to ensure project alignment and progress. He also manages the Omnichannel Engine (OE), which supports over 50 clients with more than 50 branches each across Pakistan.
Previous Experience at AdMaxim Inc.
Before joining XStak, Bairum Khan worked as a Product Manager at AdMaxim Inc. from 2016 to 2021. During his five-year tenure in Lahore, Punjab, Pakistan, he developed efficient customer communication and feedback channels aimed at enhancing user experience and product improvement. Khan's responsibilities included training internal departments on new product features and providing customer support to ensure smooth product adoption.
Education and Expertise
Bairum Khan holds a Bachelor's degree in Mechanical Engineering from the University of Bahrain, which he completed from 2012 to 2016. He furthered his education by obtaining a Bachelor's degree in Business Administration and Management from the University of London, studying from 2016 to 2019. His educational background equips him with a solid foundation in both technical and business aspects of product management.
Product Management Skills
Khan utilizes various product management tools to enhance project efficiency. He employs Atlassian tools such as Jira Software, Confluence, Atlas, Jira Service Management, and Jira Work Management for effective project management. Additionally, he uses MS Excel and DevOps to track and maintain deployment progress. His responsibilities include preparing user stories, maintaining backlogs, and creating user-flow diagrams to streamline product development.
Marketing Strategies and Customer Engagement
In his current role, Bairum Khan develops marketing strategies aimed at enhancing product features and improving customer engagement. His focus on customer communication and feedback channels supports the continuous improvement of product offerings, ensuring that user needs are met effectively.