Syed Wasay Shah
About Syed Wasay Shah
Syed Wasay Shah is an Associate Product Manager currently working at XStak Inc. in Lahore, Pakistan, with a diverse background in customer support, network engineering, and graphic design.
Work at XStak Inc.
Syed Wasay Shah has been serving as an Associate Product Manager at XStak Inc. since 2021. In this role, he focuses on product development and management, applying his skills in structured communication to enhance team collaboration and project outcomes. His tenure at XStak has allowed him to leverage his previous experiences in product management and customer success to drive efficiency and minimize downtime.
Previous Experience in Product Management
Prior to his current position, Syed Wasay Shah worked as an Associate Product Manager and SCRUM Master at ShopDev for six months in 2021. His responsibilities included overseeing product development processes and facilitating agile methodologies. Additionally, he has experience as a Project Manager at FALKE Sol, where he worked for six months, further enhancing his project management skills.
Customer Success and Support Roles
Syed Wasay Shah has a background in customer success and support, having worked at Live C in various roles, including Customer Support Representative and Customer Experience Coach. His experience in these positions, spanning over nine months, helped him develop a strong understanding of customer needs and effective communication strategies. He also served as a Customer Support Representative at Mindbridge Private Limited for two years.
Education and Expertise
Syed Wasay Shah earned a Bachelor's degree in Business and Information Technology from the University of the Punjab, where he studied from 2017 to 2021. His education provided a solid foundation in information technology and business principles. He also completed his Matric in Science at American Lycetuff School between 2012 and 2014, which contributed to his analytical skills.
Background and Skills Development
Syed Wasay Shah has actively pursued skills development outside of his formal education and work experience. He has a strong interest in coding and leadership tactics, which he integrates into his professional life. His belief in structured communication as a problem-solving tool reflects his commitment to continuous improvement and efficiency in both his personal and professional endeavors.