Ashley Boyd
About Ashley Boyd
Ashley Boyd is a Customer Service Specialist at Yale University, where she has worked since 2018. She previously held positions as a Sales Manager at Macy's and an Associate Universal Banker at Webster Bank.
Work at Yale University
Ashley Boyd has been employed at Yale University since 2018, serving as a Customer Service Specialist. In this role, she is responsible for providing assistance and support to students, faculty, and staff, ensuring a high level of service within the university community. Her position involves addressing inquiries, resolving issues, and facilitating communication across various departments.
Previous Experience at Macy's
Prior to her current role, Ashley Boyd worked at Macy's as a Sales Manager from 2008 to 2015. During her seven years in this position, she was based in Danbury, where she managed sales operations, trained staff, and contributed to the overall customer experience in the retail environment.
Experience at Webster Bank
Ashley Boyd also held the position of Associate Universal Banker at Webster Bank from 2016 to 2017. In this role, she worked in New Haven, Connecticut, where she provided banking services to customers, assisted with account management, and supported various financial transactions.
Education in Business Administration
Ashley Boyd studied at Western Connecticut State University, where she earned a Bachelor of Business Administration (B.B.A.) degree. Her studies focused on Business Administration and Management, General, and she completed her degree from 2005 to 2009. This educational background has provided her with foundational knowledge applicable to her roles in customer service and management.