Heidi Dalaker
About Heidi Dalaker
Heidi Dalaker is a Program Coordinator in Development at Yale University, where she has worked since 2015. With over 20 years of experience in sales and marketing, she specializes in consultative sales and excels in building relationships and providing customer care.
Work at Yale University
Heidi Dalaker has been serving as a Program Coordinator in Development at Yale University since 2015. In this role, she focuses on building and nurturing relationships within the academic community. Her responsibilities include coordinating various development initiatives and providing exceptional customer care experiences to stakeholders. With nearly a decade of experience in this position, she has contributed to the university's development efforts and fostered connections that support its mission.
Previous Experience in Sales and Marketing
Prior to her current role, Heidi Dalaker worked at Cengage Learning as a Sales Campaign Specialist from 2008 to 2014. In this remote position, she specialized in consultative sales, focusing on microfilm and digital solutions tailored for academic institutions. Earlier in her career, she was a Marketing Assistant at William Raveis Real Estate from 1997 to 1998. These roles provided her with a solid foundation in sales and marketing, contributing to her expertise in high-stress environments.
Education and Expertise
Heidi Dalaker studied at Albertus Magnus College in Hamden, Connecticut, where she earned an Associate's degree in Business from 1996 to 1998. Her educational background supports her extensive experience in sales and marketing, particularly in the academic sector. She is recognized for her strategic thinking and organizational skills, which have been essential in her roles throughout her career.
Skills and Specializations
Heidi Dalaker possesses strong skills in organizing and multitasking, particularly in fast-paced and high-stress environments. Her expertise lies in consultative sales, where she has established herself as a top performer. With over 20 years of experience in sales and marketing, she has developed a comprehensive understanding of the needs of academic institutions, particularly in relation to microfilm and digital solutions.