Ivyhanca Boyer
About Ivyhanca Boyer
Ivyhanca Boyer is a Care Center Representative with extensive experience in healthcare and customer service. She has worked at Best Buy as a Connected Device Consultant and currently serves at Yale University, utilizing her nursing education and expertise in patient care software.
Work at Yale University
Ivyhanca Boyer has been employed at Yale University as a Care Center Representative since 2018. In this role, she manages nursing and triage calls, contributing to patient care and support. Her position involves utilizing her nursing background and expertise in healthcare communication to assist patients effectively.
Current Role at Best Buy
Ivyhanca Boyer has served as a Connected Device Consultant at Best Buy since 2012. Based in Richfield, Minnesota, she has accumulated over 12 years of experience in this position. Her responsibilities include advising customers on connected devices and providing technical support, leveraging her extensive knowledge in technology and customer service.
Education and Expertise
Ivyhanca Boyer studied Nursing at Gateway Community College, where she earned an Associate's degree from 2015 to 2017. Additionally, she attended Salter School - Fall River Campus from 2013 to 2014. She possesses expertise in using Epic software for patient care access and scheduling, as well as proficiency in Outlook for professional communication and scheduling.
Previous Experience at Utopia Assisted Living
Before her current roles, Ivyhanca Boyer worked as a Data Entry Coordinator at Utopia Assisted Living from 2017 to 2018 in Hartford, Connecticut. In this position, she was responsible for managing data entry tasks, which supported the operational needs of the assisted living facility.