James Helbling, Ms, Pf Mp, Cssbb, Pmp
About James Helbling, Ms, Pf Mp, Cssbb, Pmp
James Helbling serves as the Director of Process Improvement at Yale University, where he focuses on enhancing operational efficiency. He has extensive experience in project management and process improvement, notably at Hartford HealthCare, where he achieved significant cost savings and led major initiatives.
Current Role at Yale University
James Helbling serves as the Director of Process Improvement in the Operations Portfolio Management Office at Yale University. He has held this position since 2022, contributing to the university's operational efficiency and process enhancement initiatives. His role involves overseeing various projects aimed at improving operational workflows and implementing best practices within the institution.
Previous Experience at Hartford HealthCare
James Helbling has extensive experience at Hartford HealthCare, where he held multiple roles from 2008 to 2022. His positions included Director of Initiative Integration, Operational Excellence, and Director, Program Manager in the Enterprise Project Management Office. He also worked as a Performance Improvement Facilitator in the Lean Office and served as a Senior Project Manager. During his tenure, he was recognized for saving $30 million through process improvement initiatives.
Early Career at Access Technology Group, Inc.
James Helbling began his career as a Field Services Engineer at Access Technology Group, Inc. in 2008. He worked in this role for nine months in Burlington, Connecticut, where he gained valuable experience in technical support and field services.
Education and Certifications
James Helbling holds an Associate of Science degree in Computer Information Systems from Tunxis Community College, which he completed from 2005 to 2009. He also earned a Master of Science in Technology Management with a focus on Lean Management from Central Connecticut State University between 2013 and 2015. Additionally, he holds a Portfolio Management Professional (PfMP) certification, a distinction held by a select group of professionals in the USA and worldwide.
Mentorship and Volunteer Work
James Helbling actively participates in mentorship and volunteer activities. He serves as a mentor at First Tech Fund, where he supports emerging professionals in technology. He also volunteers with the Southern New England Project Management Institute Chapter, contributing to the development of project management practices in the region.