Jessica Belin
About Jessica Belin
Jessica Belin serves as the Manager of Patient Access, overseeing a team of 37 agents to enhance patient access and improve medical care delivery. She has a diverse educational background and has held various managerial roles, including her previous position at the Muscular Dystrophy Association.
Current Role at Yale University
Jessica Belin serves as the Manager of Patient Access at Yale University, a position she has held since 2023. In this role, she supervises a team of 37 agents, focusing on optimizing patient access to healthcare services. Her responsibilities include developing and refining workflows and Standard Operating Procedures to enhance the efficiency of specialty ambulatory services. Jessica's work aims to improve the quality of medical care delivery within the institution.
Previous Experience at Muscular Dystrophy Association
Before joining Yale University, Jessica Belin worked at the Muscular Dystrophy Association as the Manager of Family & Clinical Support from 2017 to 2023. During her six years in this role, she implemented training opportunities for staff, equipping them with necessary resources. She also fostered cross-departmental collaboration to enhance service delivery and support for families affected by muscular dystrophy.
Educational Background
Jessica Belin has a diverse educational background. She studied at Post University, where she earned a Graduate Certificate in Professional Counseling and a Master of Science in Human Services. Additionally, she obtained a Bachelor of Science in Youth and Family Studies from Charter Oak State College. Her academic journey began at Briarwood University, where she earned an Associate of Science in Education/Teaching of Individuals in Early Childhood Special Education Programs.
Current Role at BetterHelp
In addition to her position at Yale University, Jessica Belin is also a Licensed Professional Counselor at BetterHelp, a role she has held since 2023. This remote position allows her to provide counseling services to clients, leveraging her extensive background in patient access and clinical support.