Julia Grimalli
About Julia Grimalli
Julia Grimalli serves as the Client Relations Coordinator at the Yale Center for Emotional Intelligence, where she manages invoicing, collections, and communications with university colleagues. With a background in customer success and research, she has held various roles at institutions including Exago Inc. and Yale University School of Medicine.
Client Relations Coordinator at Yale University
Julia Grimalli serves as the Client Relations Coordinator at the Yale Center for Emotional Intelligence, a position she has held since 2022. In this role, she supports schools in renewing services by managing invoicing, collections, contracting, product activation, and reporting. Additionally, she coordinates communications with university colleagues, which includes calendar management and project support.
Previous Experience at Exago Inc.
Prior to her current role, Julia Grimalli worked as a Customer Success Manager at Exago Inc. from 2020 to 2022. During her tenure, she focused on enhancing customer satisfaction and ensuring successful implementation of services, contributing to the overall success of the organization.
Background in Research and Academia
Julia Grimalli has a background in research and academic advising. She worked as a Research Aide and Academic Advisor for the Yale-Bridgeport GEAR UP Partnership from 2014 to 2017. Her responsibilities included supporting educational initiatives and advising students on academic pathways.
Educational Qualifications
Julia Grimalli earned a Master of Science in Sociology from Southern Connecticut State University, where she studied from 2016 to 2018. She also holds a Bachelor of Science in Criminal Justice from Sacred Heart University, which she completed from 2012 to 2014. Her educational background supports her roles in client relations and academic advising.
Event Organization and Coordination Skills
In her current role, Julia Grimalli organizes educational conferences and events. She handles various tasks such as preparing marketing materials and managing vendor relations, showcasing her ability to coordinate and execute successful events.