Makenna Hamilton
About Makenna Hamilton
Makenna Hamilton serves as the Student Technology Coordinator at Yale University, where she has worked since 2021. She previously held various technology support roles, including positions at the University of New Haven and Apple, and earned a Bachelor of Business Administration in Marketing from Western Connecticut State University.
Current Role at Yale University
Makenna Hamilton serves as the Student Technology Coordinator at Yale University. In this role, she administers loaner equipment to support collaboration tools and communication software. She acts as a liaison between students and various university offices, ensuring timely and effective resolutions to student technology needs. Hamilton has also contributed to projects focused on enhancing the digital presence of student support services at the university.
Previous Experience at University of New Haven
Prior to her current position, Makenna Hamilton worked at the University of New Haven as a Student Support Technician from 2018 to 2021. During her three years in this role, she provided technical assistance and support to students, helping to resolve various technology-related issues and improve overall student satisfaction with technology services.
Experience at Apple
Makenna Hamilton has extensive experience at Apple, where she held multiple roles from 2014 to 2018. She began as a Specialist for two months in 2014, followed by positions as a Technical Specialist and an ACMT-Genius until 2018. In these roles, she provided technical support, troubleshooting, and customer service, gaining valuable skills in technology and client interaction.
Educational Background
Makenna Hamilton studied at Western Connecticut State University, where she earned a Bachelor of Business Administration in Marketing. Her studies spanned from 2010 to 2014, during which she developed a foundational understanding of marketing principles and business practices. This educational background supports her current role in technology coordination, where marketing and communication skills are essential.
Early Career at Western Connecticut State University
Before her roles in technology support, Makenna Hamilton worked as a Student Ambassador at Western Connecticut State University from 2012 to 2014. In this position, she represented the university and assisted prospective students, enhancing her skills in communication and student engagement.