Mandi Luca
About Mandi Luca
Mandi Luca serves as a QA Manager and Lead at Yale University, where she has worked since 2013. With a strong background in information systems methodology, she has extensive experience in delivering technology solutions for Fortune 500 companies.
Work at Yale University
Mandi Luca has been employed at Yale University since 2013, serving as a QA Manager and Lead. In this role, she has focused on enhancing operational efficiency through technology solutions. Additionally, she has worked as a Business Process Analyst since 2014 and as a Business Process Manager since 2015. Her tenure at Yale University spans over a decade, during which she has contributed to various projects aimed at improving business processes and quality assurance.
Education and Expertise
Mandi Luca holds a Bachelor of Science degree in Management from Central Connecticut State University, which she completed from 2000 to 2004. She further advanced her education by obtaining a Master of Business Administration from the University of Connecticut between 2009 and 2011. Her educational background supports her extensive expertise in information systems methodology, including conceptual design, user training, and quality review.
Professional Background
Mandi Luca has a diverse professional background, having worked in various roles prior to her current position at Yale University. She served as a Business Analyst at Travelers from 2004 to 2006 and held similar positions at Knights of Columbus and Ct Tymetrix. Additionally, she worked as a Quality Assurance and Testing Senior Specialist at Cigna from 2010 to 2012. Her experience spans multiple industries, contributing to her comprehensive understanding of business processes.
Achievements in Quality Assurance
Throughout her career, Mandi Luca has demonstrated a strong capability in quality assurance and testing. She previously worked as a Quality Analyst Test Lead at Yale University from 2008 to 2010 and has a proven track record of delivering high-quality results. Her ability to interact effectively with users at all management levels has been instrumental in achieving timely outcomes in her projects.