Modesto Hernandez
About Modesto Hernandez
Modesto Hernandez is an IT Support Specialist at Yale University, where he has worked since 2021. He has over a decade of experience in IT support and holds multiple qualifications in computer and information systems security.
IT Support Specialist at Yale University
Modesto Hernandez has been serving as an IT Support Specialist at Yale University since 2021. In this role, he focuses on ensuring the safe and efficient use of the latest technology within the university's infrastructure. His responsibilities include providing technical support to staff and students, troubleshooting issues, and implementing solutions to enhance the overall technology experience at the institution.
Education and Expertise
Modesto Hernandez has a solid educational background in Computer and Information Systems Security/Information Assurance. He studied at Norwalk Community College from 2005 to 2007, where he achieved a degree in Information Systems. He furthered his education at the same institution from 2017 to 2020, earning a degree in Computer Security. Additionally, he completed CompTIA Security+ Certification Training at Housatonic Community College in 2019.
Professional Experience in IT Support
With over a decade of experience in IT support, Modesto Hernandez has assisted thousands of customers and associates throughout his career. Prior to his current position at Yale University, he worked as a Technical Support Analyst at Global Tech Solutions from 2019 to 2021. His extensive experience has equipped him with the skills necessary to address a wide range of technical issues effectively.
Proactive Approach to Technology Challenges
Modesto Hernandez embraces future challenges in technology with a proactive approach. His commitment to staying updated with the latest advancements in IT allows him to effectively support users and implement innovative solutions. This forward-thinking mindset is essential in the rapidly evolving field of information technology.