Richard Kremer, Jr.
About Richard Kremer, Jr.
Richard Kremer, Jr. serves as the Director of Faculty & Staff Support at Yale University, where he has worked since 2019. He previously held various managerial roles at CompuCom and has extensive experience in supporting remote work and managing significant budgets.
Current Role at Yale University
Richard Kremer, Jr. serves as the Director of Faculty & Staff Support at Yale University. He has held this position since 2019, contributing to the management and support of faculty and staff in Milford, Connecticut. In this role, he oversees a budget of $8.5 million and manages a team of 68 staff members along with 4 managers. His leadership focuses on enhancing the support services provided to faculty and staff, ensuring efficient operations within the department.
Previous Experience at CompuCom
Before joining Yale University, Richard Kremer, Jr. worked at CompuCom in various roles from 2000 to 2012. He started as the Bayer Pharma Program Lead Technician and progressed to Operations Manager for the Bayer Program, and later served as Business Aligned Service Manager for the Deutsche Bank Program. His final role at CompuCom was as Systems Integration Manager for the Cigna Program. His diverse experience at CompuCom provided him with a strong foundation in IT service management and operations.
Educational Background
Richard Kremer, Jr. studied at Goodwin College, where he achieved a certification from 1995 to 1997. This educational experience contributed to his technical expertise and prepared him for his subsequent roles in IT and management.
Achievements in Remote Work Support
During his tenure at Yale University, Richard Kremer, Jr. successfully facilitated the relocation of a traditional residential college to support remote work for faculty and staff. He played a key role in helping faculty teach remotely to students globally, particularly during periods of increased remote working necessities. Additionally, he defined and met milestones for a 5-year roadmap aimed at achieving Endpoint Engineering goals at Yale.
Management and Leadership Skills
In his current position at Yale University, Richard Kremer, Jr. demonstrates strong management and leadership skills. He oversees a sizable team, ensuring effective support for faculty and staff. His experience in managing budgets and defining strategic goals highlights his capability in leading complex projects and initiatives within the academic environment.