Robin Maley, Ms, Mph, Bsn, Cphrm, Cphq
About Robin Maley, Ms, Mph, Bsn, Cphrm, Cphq
Robin Maley is the Director of Quality & Safety at Yale University, where she has worked since 2019. With extensive experience in risk management and patient safety, she previously held leadership roles at Sedgwick and Mount Sinai Medical Center.
Current Role at Yale University
Robin Maley serves as the Director of Quality & Safety at Yale University, a position held since 2019. In this role, she oversees initiatives aimed at enhancing patient safety and quality within Yale Health. Her responsibilities include the collection, evaluation, and investigation of adverse events, ensuring adherence to safety protocols, and implementing programs such as electronic event reporting to improve healthcare outcomes. Maley collaborates closely with department Chiefs, Managers, and educators to promote best practices across the organization.
Previous Experience in Healthcare Management
Prior to her current role, Robin Maley held several significant positions in healthcare management. She worked at Sedgwick as Senior Vice President of Risk Management & Patient Safety from 2016, following her tenure at Mount Sinai Medical Center. At Mount Sinai, she served as Clinical Program Manager for Patient Safety and Risk Management Consultant from 2014 to 2016, and previously as Director/Associate Director of Risk Management, Regulatory & Insurance Affairs from 2007 to 2010. Earlier in her career, she was the Director of Patient Safety and Loss Prevention at MCIC Vermont, Inc. from 2010 to 2014.
Educational Background and Qualifications
Robin Maley has an extensive educational background in healthcare and public health. She earned a Master of Science (MS) in Healthcare Delivery Leadership from the ICAHN School of Medicine, completing her studies from 2014 to 2016. Additionally, she holds a Master of Public Health (MPH) from Columbia University Mailman School of Public Health, focusing on Health Policy. Maley also studied Adult Psychiatry and Community Mental Health at Columbia University Graduate School of Nursing and obtained a Bachelor of Science (BS) in Nursing from Skidmore College.
Contributions to Patient Safety Initiatives
At Yale Health, Robin Maley has made significant contributions to patient safety initiatives. She developed a chaperone compliance program to ensure adherence to safety protocols and played a key role in antimicrobial stewardship efforts, enhancing infection control. Maley led the setup of COVID testing and vaccination sites as part of quality and safety initiatives. She actively participates in various committees, including Environment of Care, Emergency Management, and Infection Control, to promote best practices and improve patient care.