Sylvia Pérez
About Sylvia Pérez
Sylvia Pérez is a User Experience Researcher at Yale University, where she has worked since 2017. She has contributed to usability testing, design deliverables, and user research initiatives within the university's webspace community.
User Experience Researcher at Yale University
Sylvia Pérez has been serving as a User Experience Researcher at Yale University since 2017. In this role, she has contributed to various projects aimed at enhancing user experience across Yale's digital platforms. She has trained members of Yale's webspace community on the fundamentals of usability testing, ensuring that best practices are implemented in web design. Additionally, she has drafted design deliverables and updated design assets to align with the identity of Yale.edu, utilizing tools such as Balsamiq. Her collaboration with Library IT resulted in the establishment of a dedicated space on campus for user research.
Previous Roles at Yale University
Prior to her current position, Sylvia Pérez held multiple roles at Yale University. She worked as a User Experience Researcher and Project Manager for six months in 2016, where she managed discovery activities for the Yale UI Style Guide. This included developing a project plan and conducting stakeholder interviews. She also served as a User Experience & Business Analyst Assistant for six months from 2016 to 2017, and as an Endpoint Engineering Intern for six months from 2015 to 2016.
Early Career Experience
Sylvia Pérez began her professional career in education and public service. She worked as an Assistant Teacher at New Haven Public Schools for eight months in 2010 to 2011. Additionally, she served as a Student Intern for the City of New Haven from 2008 to 2010, gaining valuable experience over two years. These early roles provided her with foundational skills that she later applied in her user experience research career.
Education and Expertise
Sylvia Pérez earned her Bachelor of Science degree in Computer Science from Southern Connecticut State University, where she studied from 2011 to 2015. Her educational background has equipped her with the technical knowledge necessary for her roles in user experience research and design. She has developed and piloted frameworks for evaluating services offered by Information Technology Services (ITS) at Yale University, demonstrating her expertise in UX evaluations and consultations.