Vandana Bansal, MBA, Cpde, Itil
About Vandana Bansal, MBA, Cpde, Itil
Vandana Bansal is a Service Management Senior Business and Configuration Analyst at Yale University, where she has worked since 2018. She has a strong background in business analysis and process modeling, with previous roles at Travelers, GE, and Clayton Holdings.
Current Role at Yale University
Vandana Bansal serves as a Service Management Senior Business and Configuration Analyst at Yale University. She has held this position since 2018, contributing to the Greater New York City Area. In her role, she works directly with both local and remote staff to ensure tasks are completed efficiently. Her responsibilities include conducting various analyses such as GAP analysis, User Acceptance Testing (UAT), and cost-benefit analysis.
Previous Experience in Business Analysis
Prior to her current role, Vandana Bansal accumulated extensive experience in business analysis. She worked as a Senior Business Analyst at Yale University from 2012 to 2017. Additionally, she held positions at Travelers as a Senior Business Analyst for eight months in 2012, and at Clayton Holdings LLC for five months in 2009. Her earlier roles also include working as a Business Analyst at L&T Infotech from 2006 to 2009 and as a Research Consultant at GE and Pitney Bowes.
Educational Background
Vandana Bansal completed her Master of Business Administration (MBA) at the University of Connecticut School of Business from 2002 to 2004. She also holds a Bachelor of Science degree from Harish Chandra P.G. College in Varanasi, which she earned between 1986 and 1989. This educational foundation supports her expertise in business analysis and service management.
Analytical Skills and Methodologies
Vandana Bansal possesses extensive experience in process modeling and various analytical methodologies. She is proficient in using UML, flow charts, task diagrams, sequence diagrams, activity diagrams, and use cases. Her analytical skills also encompass conducting SWOT analysis, ROI analysis, and other evaluations that support decision-making and strategic planning.
Professional Skills
Vandana Bansal has demonstrated the ability to work under pressure while managing her schedule effectively. Her skills include conducting User Acceptance Testing (UAT) and performing GAP analysis. These competencies enable her to meet deadlines and drive projects to completion, showcasing her capability in the field of service management and business analysis.