Brady Stromme

Director Of Customer Success & Solutions @ Yardstik

About Brady Stromme

Brady Stromme is the Director of Customer Success & Solutions at Yardstik, with extensive experience in customer success and account management roles.

Current Role as Director Of Customer Success & Solutions

Brady Stromme currently serves as the Director of Customer Success & Solutions at Yardstik. In this role, which he began in December 2022, he leads a team responsible for customer retention, renewal, and upsell strategies. He oversees the onboarding process to ensure customer activation and adoption. Additionally, he manages pre-sale engineering and post-sale technical implementation through the Solutions team, focusing on enhancing the customer support experience, first response times, and automation efficiency.

Previous Roles at Yardstik

Prior to his current role, Brady Stromme worked at Yardstik as the Director of Customer Success in 2022 for 11 months. During this period, he helped refine customer success strategies and practices that laid the groundwork for his subsequent role at the company. His efforts were centered on improving client relations and streamlining onboarding processes.

Experience at SportsEngine

Brady Stromme has significant experience from his tenure at SportsEngine. He worked in various roles over the span of several years, starting as a Senior Business Development Representative from 2013 to 2014. He then progressed to become a Territory Manager from 2014 to 2016, followed by a position as Senior Account Manager from 2016 to 2021. His final role at the company was Senior Account Manager - Strategic Accounts in 2021, where he remained for 11 months. Throughout his time at SportsEngine, he contributed to account management and strategic business development.

Educational Background

Brady Stromme studied at Bethel University where he earned a Bachelor of Science in Organizational Communication, General, from 2010 to 2012. Prior to that, he attended Annandale High School from 2006 to 2010. His educational background has contributed to his strong communication and organizational skills, which have been integral to his professional success.

Early Career and Internships

Before embarking on his current career path, Brady Stromme gained early work experience at ACR Homes, Inc as a Program Counselor from 2011 to 2012 in Roseville, MN. During the same period, he also interned at TreeHouse as a Communication and Marketing Intern for four months in Edina, MN. These roles provided foundational experience in communication, marketing, and program management.

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