Laura Kotten
About Laura Kotten
Laura Kotten is the Manager of Customer Support at Yardstik and the owner of Laura's Wood Window Repair in the Seattle, WA metro area.
Current Roles
Laura Kotten currently holds dual roles in her professional career. She serves as the Manager of Customer Support at Yardstik and is the owner of Laura's Wood Window Repair, a small business operating in the Seattle, WA metro area and previously in the Minneapolis, MN metro area. With these positions, she demonstrates versatility and entrepreneurial initiative.
Previous Experience at Edina Realty
From 2020 to 2022, Laura Kotten worked as a Real Estate Agent at Edina Realty. During her two-year tenure, she contributed to the real estate industry, bringing her extensive background in customer support and business operations to the realm of property transactions and client relations.
Operations Management Career
Laura Kotten has a strong background in operations management, highlighted by her roles in different companies. From 2016 to 2020, she was the Operations Manager at College Nannies, Sitters and Tutors. Prior to that, she served as Manager, Front End Store Operations at SUPERVALU between 2014 and 2016. This experience underscores her capacity to manage people and processes efficiently.
Business Analysis Expertise
Over the years, Laura Kotten has built expertise in business analysis through various roles. She was a Sr. Business Analyst, Front End Systems at SUPERVALU from 2010 to 2014. Earlier, she functioned as a Business Change Analyst, Integration from 2009 to 2010. Her education further buttresses this expertise, having achieved a Masters Certificate in Business Analysis from Auburn University through Watermark Learning.
Educational Background
Laura Kotten has well-rounded educational credentials. She earned a Master's Certificate in Business Analysis from Auburn University through Watermark Learning in 2009. Additionally, she achieved her Bachelor of Arts in Business Administration from Metro State University in 2005. Her education supports her extensive experience in business analysis, customer support, and operations management.
Retail Operations Management
Laura Kotten has significant experience in retail operations, gained from her time at Golf Galaxy and SUPERVALU. She worked as Retail Operations Manager at Golf Galaxy from 2006 to 2009 and before that as Retail Operations Coordinator from 2004 to 2005. At SUPERVALU, she held various roles, including Sr. Business Analyst and Manager of Front End Store Operations. These roles equipped her with robust retail operations management skills.