Avihai Malki
About Avihai Malki
Avihai Malki is a Professional Services Manager at YCD Multimedia, where he has worked since 2016. He has a background in customer support and engineering, with previous roles at YCD Multimedia and Vigilant Technology.
Work at YCD Multimedia
Avihai Malki has been employed at YCD Multimedia since 2016, currently holding the position of Professional Services Manager. In this role, he oversees various aspects of professional services, ensuring client satisfaction and effective service delivery. Prior to his current position, he worked at YCD Multimedia as a Professional Services and Customer Support Engineer from 2012 to 2015. During this time, he contributed to customer support initiatives and technical solutions.
Education and Expertise
Avihai Malki earned a Master of Business Administration from Netanya Academic College, completing his studies from 2012 to 2013. He also holds a Bachelor of Science degree from Ariel Technical College, where he studied from 2007 to 2012. His educational background equips him with a solid foundation in business and technical skills, which he applies in his professional roles.
Background in Customer Support and Integration
Before joining YCD Multimedia, Avihai Malki worked at Vigilant Technology from 2008 to 2012. In his roles as a Customer Support Engineer and Integration Engineer, he gained valuable experience in customer service and technical integration processes. This experience contributed to his skill set, enhancing his capabilities in managing professional services.
Professional Experience Timeline
Avihai Malki's professional journey includes significant roles across different companies. He began his career at Vigilant Technology, where he worked for four years before transitioning to YCD Multimedia. His tenure at YCD Multimedia spans over eight years, reflecting his commitment and growth within the organization. His experience in both customer support and management roles has shaped his approach to professional services.