Miguel Herrera
About Miguel Herrera
Miguel Herrera is an experienced IT Administrator at York Solutions, LLC, where he has worked since 2005. He manages IT infrastructure across multiple locations and provides support for various software applications, while also negotiating contracts with IT vendors.
Current Role at York Solutions
Miguel Herrera serves as an IT Administrator at York Solutions, LLC, a position he has held since 2005. In this role, he manages IT infrastructure across three locations in Westchester, Illinois. His responsibilities include providing IT helpdesk support for both in-house employees and remote users, ensuring that all software applications, including MS Office Suite and Sage Mas90, operate smoothly. Additionally, he is responsible for maintaining 15 different websites and managing their domains and email servers.
Previous Experience at CRSGroup
Prior to his current position, Miguel worked at CRSGroup as a Technical Analyst III from 2011 to 2012. During his time there, he focused on negotiating contracts with IT vendors and providers, which contributed to the company's operational efficiency. His experience in this role enhanced his skills in vendor management and contract negotiation.
Background in Telecommunications
Miguel Herrera has a background in telecommunications, having worked as a Field Tech Supervisor at Prince Telecom from 1999 to 2001. In this role, he supervised field technicians and ensured the effective delivery of services. This experience provided him with hands-on knowledge of technical operations within the telecommunications sector.
Education and Qualifications
Miguel studied at DeVry University, where he earned an Associate of Arts degree from 1996 to 1999. He also attended Gordon Technical High School, obtaining his high school diploma from 1992 to 1996. Additionally, he studied at DeVry Institute of Technology, achieving an Associate Degree in Applied Science with a focus on Electronics during the same period.
Technical Skills and Expertise
Miguel Herrera possesses extensive technical skills, working with a diverse range of technologies including Sonicwall, SnapGear, 3com, Dell, Netopia, Netgear, Lynksys, and Cisco PIX. He conducts usage and expenditures analysis for outsourced services, which aids in optimizing IT resource allocation. His expertise in managing IT infrastructure and supporting various software applications underlines his proficiency in the IT field.