Allison (Addie) Law

Customer Onboarding Manager @ Yotpo

About Allison (Addie) Law

Allison (Addie) Law is a Customer Onboarding Manager at Yotpo, where she has worked since 2021. She has a diverse professional background, including roles in customer success, event management, and travel coordination.

Current Role at Yotpo

Allison Law currently holds the position of Customer Onboarding Manager at Yotpo, a role she has occupied since 2021. In this capacity, she is responsible for guiding new customers through the onboarding process, ensuring they have a smooth transition to using Yotpo's services. Her experience in customer success and onboarding allows her to effectively address customer needs and enhance their overall experience.

Previous Experience at Yotpo

Prior to her current role, Allison worked at Yotpo as a Customer Success Manager from 2020 to 2021. During her tenure, she focused on maintaining customer relationships and ensuring satisfaction with Yotpo's products. Her work contributed to the overall success of the customer success team and helped improve client retention rates.

Professional Background

Allison has a diverse professional background, having worked in various roles across multiple organizations. She served as an Event Manager at TEAM Coalition from 2013 to 2015 and later as a Program Associate at the same organization for 10 months in 2013. Additionally, she held positions at SmartFlyer as a Travel Coordinator and Travel Manager from 2015 to 2020. Her early career included a role as a Paralegal Assistant at Shuttleworth, Ruloff, Swain, Haddad & Morecock, P.C. in 2010.

Educational Background

Allison studied at the University of South Carolina, where she earned a Bachelor of Science (B.S.) degree in Sport and Entertainment Management from 2008 to 2012. She also attended Cape Henry Collegiate School, which laid the foundation for her educational journey. Her academic background supports her professional roles in customer success and event management.

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