Amanda Lucas
About Amanda Lucas
Amanda Lucas is a Customer Success Manager at Yotpo, with a diverse background in customer success and creative roles across various companies. She has experience in branding, advertising, and social media, having worked at organizations such as Caswell-Massey, Allen Hall Advertising, and Tattle, Inc.
Current Role at Yotpo
Amanda Lucas serves as a Customer Success Manager at Yotpo, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from Yotpo's services. Her experience in customer success positions allows her to effectively address client needs and foster strong relationships.
Previous Experience in Customer Success
Before joining Yotpo, Amanda worked as a Customer Success Manager at ProQuo AI for three months in 2022. Additionally, she spent three years at Tattle, Inc. as a Creative Customer Success Manager, where she contributed to customer engagement and support strategies. Her background in customer success roles has equipped her with valuable skills in client management.
Education and Expertise
Amanda Lucas holds a Bachelor of Arts in Advertising from the University of Oregon, where she studied from 2015 to 2019. She also studied Journalism at Charles University in Prague for 11 months in 2017. Her educational background provides her with a solid foundation in communication and marketing principles.
Professional Background
Amanda has a diverse professional background, having worked in various roles across different industries. She was a Creative Director and Art Director at Allen Hall Advertising from 2017 to 2019. She also held positions in social media and merchandising at Kappa Delta Sorority. Her experience spans from creative roles to customer success, showcasing her versatility.
Internship Experience
In 2018, Amanda completed a two-month internship as a Branding Intern at Caswell-Massey in the Greater New York City Area. This experience allowed her to gain insights into branding strategies and marketing practices, contributing to her overall professional development.